IS SHIPPING FREE?

Shipping is free WORLDWIDE on all orders.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible! 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 4-10 days for your order to arrive to the USA,ESP,FRA,SANG (varies from product to product). Other countries can take an estimated 10-21 days (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

 

OUR GUARANTEE

At Palmahos™, we believe in selling the best products available and we back that up with an Iron-Clad 100% Customer Satisfaction Guarantee

If you don’t have a positive shopping experience with  Palmahos™, we will do whatever it takes to make sure you are 100% delighted and satisfied with your purchase.

Shopping online can sometimes be a daunting task, so we want you to know there is absolutely zero risk in purchasing something from Palmahos™ and trying it out. If you don’t like it, no hard feelings, we’ll make it right.

We have 24/7/365 ticket and email support. Please contact us if you need assistance. We are here for you